Training Schedule
Business Communication
Communication drives performance. From writing professional reports to delivering impactful presentations, our business communication courses give your team the tools to communicate clearly, confidently, and persuasively—both in writing and in person.
COM02 - Mastering Communication That Gets Results: Effective Communication Skills
Learn the skills that make messages stick. From building rapport to structuring impactful messages, this training helps participants influence, inspire, and communicate with confidence.
Duration: 3 hrs
Course Fee per Participant: P2,200
Time: 9 am - 12 noon
Webinar Schedule (Q4 2025): Oct 17 (Fri), Nov 12 (Wed), Dec 5 (Fri)
Webinar Schedule (Q1 2026): Jan 16 (Thu), Feb 6 (Thu), Mar 6 (Thu)
Content:
MODULE 1: THE POWER OF EFFECTIVE COMMUNICATION
· How strong communication drives trust, productivity, and career growth.
· The 3 key channels: verbal, non-verbal, and written — and when to use each.
· Real workplace scenarios where poor communication caused costly mistakes.
MODULE 2: SPEAKING WITH CLARITY AND IMPACT
· Structuring your thoughts so your point is clear the first time.
· You don’t have to be anyone else, just clearer.
· Choosing the right tone for different situations — from casual updates to high-stakes meetings.
· Using storytelling to make your message memorable.
MODULE 3: ACTIVE LISTENING & UNDERSTANDING OTHERS
· How to listen beyond words — spotting cues in tone and body language.
· Clarifying and confirming understanding without sounding repetitive.
· Building empathy to strengthen workplace relationships.
MODULE 4: NON-VERBAL COMMUNICATION & PRESENCE
· Reading body language and facial expressions accurately.
· Projecting confidence through posture, eye contact, and gestures.
· Aligning your body language with your spoken message.
MODULE 5: HANDLING DIFFICULT CONVERSATIONS
· Staying calm and professional under pressure.
· Turning conflict into productive dialogue.
· Techniques for giving constructive feedback without damaging trust.
MODULE 6: APPLICATION & PRACTICE
· Role-play exercises for meetings, presentations, and feedback sessions.
· Group feedback to identify personal strengths and areas for improvement.
· Action plan: 3 communication habits to start using immediately.