Training Schedule

Business Communication

Communication drives performance. From writing professional reports to delivering impactful presentations, our business communication courses give your team the tools to communicate clearly, confidently, and persuasively—both in writing and in person.

COM01 - Turn Every Conversation Into Action: Effective Business Communication

Transform the way you connect at work. This course equips professionals with practical techniques for listening actively, speaking clearly, and driving conversations that lead to real results.

Course Fee per Participant: P2,200

Duration: 3 hrs

Time: 9 am - 12 noon

Webinar Schedule (Q4 2025): Oct 16 (Thu), Nov 11 (Tue), Dec 4 (Thu)

Webinar Schedule (Q1 2026): Jan 15 (Wed), Feb 4 (Tue), Mar 5 (Wed)

Contents:

MODULE 1: WHY BUSINESS COMMUNICATION MATTERS

  • The high cost of poor communication: missed deadlines, low morale, lost sales.

  • How communication builds trust, credibility, and influence.

  • The “message gap” — why what you say isn’t always what they hear.

MODULE 2: CORE PRINCIPLES OF EFFECTIVE COMMUNICATION

  • Clarity, Conciseness, Confidence, and Connection — the 4 C’s for business success.

  • Understanding audience needs: tailoring your message for different stakeholders.

  • Choosing the right channel: when to call, meet, write, or present.

MODULE 3: VERBAL COMMUNICATION SKILLS

  • Tone and language: how to be assertive without being aggressive.

  • The power of pauses, pacing, and emphasis.

  • Active listening techniques to build rapport and reduce misunderstandings.

MODULE 4: NON-VERBAL & VISUAL COMMUNICATION

  • Body language that reinforces your message.

  • Using slides, charts, and visuals to clarify — not clutter — your point.

  • Avoiding common non-verbal mistakes that weaken credibility.

MODULE 5: HANDLING CHALLENGING COMMUNICATION SCENARIOS

  • Managing difficult conversations with tact and professionalism.

  • Handling Q&A sessions, objections, and high-pressure moments.

  • Turning conflict into constructive dialogue.

MODULE 6: INTERACTIVE ACTIVITIES & APPLICATION

  • Role-play exercises for meetings, presentations, and difficult talks.

  • Peer feedback on both verbal and non-verbal delivery.

  • Quick improvement drills for tone, clarity, and engagement.

MODULE 7: ACTION PLANNING & NEXT STEPS

  • Personal communication audit — identifying strengths and growth areas.

  • Setting 3 commitments to improve workplace communication immediately.

  • Resources and opportunities for advanced communication training.

Ready to upskill your team?

register here