Training Schedule

Business Communication

Codes Course Description Duration
(hrs)		 Time Webinar Schedule
(Q4 2025)		 Webinar Schedule
(Q1 2026)
Com01 PDF Turn Every Conversation Into Action: Effective Business Communication Transform the way you connect at work. This course equips professionals with practical techniques to listen actively, speak clearly, and drive conversations that lead to real results. 3 9 am - 12 noon Oct 16 (Thu), Nov 11 (Tue), Dec 4 (Thu) Jan 15 (Wed), Feb 4 (Tue), Mar 5 (Wed)
Com02 PDF Mastering Communication That Gets Results: Effective Communication Skills Learn the skills that make messages stick. From building rapport to structuring impactful messages, this training helps participants influence, inspire, and communicate with confidence. 3 9 am - 12 noon Oct 17 (Fri), Nov 18 (Wed), Dec 5 (Fri) Jan 16 (Thu), Feb 6 (Fri), Mar 6 (Thu)
Com03 PDF Write It So They Get It: Hands-On Technical Writing for Beginners Demystify technical writing with easy-to-apply methods. Participants will learn how to create manuals, guides, and instructions that are simple, accurate, and user-friendly. 3 9 am - 12 noon Oct 18 (Sat), Nov 18 (Tue), Dec 9 (Tue) Jan 17 (Fri), Feb 17 (Mon), Mar 18 (Tue)
Com04 PDF Write It Right: Effective Business Writing Clarity is power in business writing. This course teaches participants how to craft emails, memos, and reports that are professional, concise, and impactful. 3 9 am - 12 noon Oct 28 (Tue), Nov 19 (Wed), Dec 10 (Wed) Jan 20 (Mon), Feb 24 (Mon), Mar 16 (Mon)
Com05 PDF Mastering Business Writing: Effective Business Writing (Intermediate) For those ready to level up their skills, this course dives deeper into tone, style, and persuasion, helping participants write with authority and professionalism. 3 9 am - 12 noon Oct 29 (Wed), Nov 27 (Thu), Dec 12 (Fri) Jan 23 (Thu), Feb 26 (Wed), Mar 20 (Thu)
Com06 PDF Speak to Lead: Mastering the Art of Public Speaking and Hosting Step up to the stage with confidence. This program equips participants with practical techniques for engaging audiences, handling nerves, and delivering speeches that inspire action. 3 9 am - 12 noon Nov 7 (Fri) Jan 10 (Fri), Mar 7 (Fri)

Leadership
& Management

Codes Course Description Duration (hrs) Time Webinar Schedule (Q4 2025) Webinar Schedule (Q1 2026)
OD01 The Empowered Receptionist: Confident. Capable. Composed. Receptionists are the face of every business. This training builds confidence, polish, and communication skills to handle clients, guests, and daily challenges with ease. 3 1 pm - 4 pm Nov 8 (Sat) Jan 13 (Mon), Mar 14 (Fri)
OD02 Motivate to Elevate: Boosting Team Energy for Lasting Performance Learn practical leadership strategies to energize teams and sustain motivation. This course gives managers tools to inspire action and build a culture of high performance. 3 1 pm - 4 pm Nov 15 (Sat) Jan 14 (Tue), Mar 21 (Sat)
OD03 Teamwork that Works: Essential Management Skills for Modern Leaders Strong leadership creates strong teams. Participants will learn practical people-management techniques, from delegation to conflict resolution, for today’s fast-paced workplace. 3 1 pm - 4 pm Nov 21 (Fri) Jan 15 (Wed), Mar 28 (Fri)
OD04 Grow Your People, Grow Your Business: Coaching for Team Success Coaching is the key to performance. This program teaches managers how to mentor, guide, and coach employees to unlock their potential and drive business growth. 3 1 pm - 4 pm Nov 22 (Sat) Jan 16 (Thu)
OD05 Less Stress, More Success: Time Management for Real-World Results Master the art of prioritizing what matters most. This course offers tools and strategies to manage time effectively, reduce stress, and boost productivity. 3 1 pm - 4 pm Nov 29 (Sat) Feb 7 (Fri)
OD06 Bridging the Gap: Managing Gen Z and the Multigenerational Workforce Turn generational differences into strengths. Learn how to manage Gen Z, Millennials, and beyond by fostering collaboration, understanding, and workplace harmony. 3 1 pm - 4 pm Dec 5 (Fri) Feb 14 (Fri)

Marketing and Sales

Codes Course Description Duration (hrs) Time Webinar Schedule (Q4 2025) Webinar Schedule (Q1 2026)
MS01 Build Your Brand, Build Your Team: Employer Branding Made Simple PDF Attract and retain top talent through smart employer branding. This course teaches HR and leaders how to create a workplace reputation that draws in the best people. 3 1 pm - 4 pm Dec 6 (Sat) Feb 21 (Fri)
MS02 Service That Sells: Winning Customers Through Exceptional Support PDF Customer service is the new sales strategy. Participants will learn how to deliver exceptional support experiences that build loyalty, trust, and repeat business. 3 1 pm - 4 pm Dec 13 (Sat) Feb 28 (Sat)
MS03 Click to Close: How to Turn Social Media Into Sales PDF Social media is more than likes—it's sales. This training teaches practical strategies to attract leads, engage audiences, and convert clicks into paying customers. 3 1 pm - 4 pm Nov 27 (Thu) Jan 6 (Mon)
MS04 Tough Customers, Smart Responses: The Art of Professional Problem Solving PDF Turn complaints into opportunities. This course equips participants with tools to manage difficult customers, resolve conflicts, and maintain professionalism under pressure. 3 1 pm - 4 pm Oct 18 (Sat), Nov 20 (Thu) Jan 7 (Tue)
MS05 Sell It Like You Mean It: Sales Training for High-Impact Associates PDF Sharpen your selling edge. Participants will learn proven techniques for prospecting, presenting, and closing sales with confidence and consistency. 3 1 pm - 4 pm Oct 25 (Sat), Nov 13 (Thu) Jan 8 (Wed)
MS06 Market to Win: The Beginner’s Guide to Smarter Marketing Strategy PDF Understand the essentials of marketing success. This beginner-friendly course introduces participants to branding, positioning, and digital strategies that drive results. 3 1 pm - 4 pm Nov 6 (Thu) Jan 9 (Fri)

Supply Chain Management

Codes Course Description Duration (hrs) Time Webinar Schedule (Q4 2025) Webinar Schedule (Q1 2026)
SC-01 The Supply Chain Starter Kit: Build Smarter, Move Faster Learn the fundamentals of supply chain management, from sourcing to delivery, and understand how every link impacts your business performance. 3 9 am – 12 noon Jan 10 (Sat)
SC-02 Best Practices and Strategies for Inventory Management Transform your inventory into a competitive advantage by learning cost-saving and efficiency-driven best practices. 6 9 am – 4 pm Oct 18 (Sat); Nov 15 (Sat) Jan 17 (Sat); Mar 14
SC-03 Smarter Warehouse Management: Cut Costs, Boost Speed, Maximize Space Discover proven strategies to streamline warehouse operations, cut errors, and maximize space utilization. 6 9 am – 4 pm Oct 25 (Sat) Jan 24 (Sat); Feb 21 (Sat)
SC-04 Purchasing Management Essentials Gain the tools to negotiate better deals, control costs, and manage purchasing processes effectively. 6 9 am – 4 pm Nov 8 (Sat) Feb 14 (Sat)
SC-05 Strategic Procurement and Supplier Management Learn how to source effectively, manage supplier relationships, and ensure compliance for long-term business success. 6 9 am – 4 pm Nov 28 (Sat) Mar 7 (Sat)
SC-06 Negotiation Power Moves for Procurement Professionals Equip yourself with practical tactics to influence suppliers, minimize risks, and achieve win-win outcomes. 6 9 am – 4 pm Dec 6 (Sat) Mar 28 (Sat)

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